Google Play Status Dashboard

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This page provides status information on the services that are part of Google Play. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://developer.android.com/distribute. For information about Google Play Console, visit https://play.google.com/console/about/.
NOTE
The Play status dashboard is being piloted for select Play developer products. Contact developer support to provide feedback on which developer product or service you want to see added to the Play status dashboard.

Incident affecting Play Billing Purchases

Incident began at 2024-08-21 00:00 and ended at 2024-08-24 00:02 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Aug 24, 2024 12:02 AM UTC The problem with Play Billing Purchases has been resolved. We apologize for the inconvenience and thank you for your patience and continued support.

We investigated reports of an issue that started on August 20 and was resolved on August 21 in which some Play transactional emails may not have been sent. This issue is now resolved.
Aug 23, 2024 1:21 AM UTC Play Billing Purchases service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. The affected users are able to access Play Billing Purchases, but may experience delays in sending or receiving messages.

Transactional email notifications during the affected period (August 20, 2024 17:00 PDT to August 21, 2024 18:00 PDT) have been delayed in being sent to users.
Aug 23, 2024 1:14 AM UTC We're investigating reports of an issue with Play Billing Purchases. We will provide more information shortly. The affected users are able to access Play Billing Purchases, but may experience delays in sending or receiving messages.

Transactional email notifications during the affected period (August 20, 2024 17:00 PDT to August 21, 2024 18:00 PDT) have been delayed in being sent to users.